Arestan Consulting

As essential to organisations sustainability as water is to life

Efficiency of customer-centric organisations

WHAT IS ADDRESSED

  • Alignment of sales and marketing functions with the market, including enhancement of key account management.
  • Enhancement and measurement of the impact of business intelligence and operational marketing.
  • Leveraging multiple market access channels seamlessly and successful management of collaborative channels.

HOW IT IS ADRESSED

In certain circumstances, we work with a small group of selected personnel concurrently, through a structured approach, marrying strategic insight and quantitative analysis and synthesis. In other circumstances, the we will build simulation models and test hypotheses prior to engaging with customer teams for proposal enhancement and validation.

Customer facing activities such as sales and customer service require the simultaneous pursuit of both effectiveness and productivity.